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The Coronavirus – All Updates

  • March 23, 2020
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  • 5 comments

Over the years we’ve been in the extremely proud position to have all of you as customers, guests and friends. Together we have supported our beautiful islands of the Dodecanese and have created some memorable holidays.

With you, we share the same passion and love for our beautiful islands.

Having successfully faced challenges in the past, today we’re facing a global pandemic with restrictions on travel and our daily lives.

Together we will go through this, as always offering you the great personal Nissia Holidays service you’ve come to know and support over the years.

Here at Nissia we are treating each one of your concerns on a personal, case-by-case basis and we’re sure we will always find a way to solve any issues that arise.

Following the events as they unfold, we take into consideration all the latest travel advice and all expert scientific advice in order to take all the necessary decisions for a safe travel and future holidays. We will contact our guests that are affected by the measures that are taken by the authorities in Greece and in the UK. Currently, all short term rentals, villas and seasonal hotels in Greece will remain shut until 30/4/20.

We will keep you updated until the start of our summer season. Until then, stay safe, healthy and carefully follow all advice to protect yourself and everyone else around you.

Flexible Cancellation Policy
New Flexible Terms and Conditions due to Covid-19 Outbreak

If your visit is cancelled, we will refund your holiday balance if required.

Applicable to all pre-booked and new reservations with check-in date until May 31st, 2020.

We are offering free cancellation up to seven (7) days before arrival, as well as free rescheduling options where needed. A full refund of any balance payment will be applied, free of any cancellation costs, in situations where you request it.

Last Update 23/3/20

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  1. Sue and Graham Tipper says:

    Dear Nissia team
    Thank you for the very fair arrangements and changes that you have put in place, what an example to other holiday companies.
    I dream of Tilos and Number 5 Olympos and hope and pray that we might be there by September and perhaps twice next year!
    Best wishes to you all.

  2. Trish Galloway says:

    Hi daffy,

    Firstly I hope you all are doing ok.

    Secondly, I’m waiting until the last possible moment before I make my decision.

    It’s a very kind offer that you at Nissia have made and I’ll decide what to do when and if.

    Rest assured, I’ll support your company however I can

    Trish

    Ps

    As Klopp said, football is the most important, least important issus. But, we are two games away!! Wails.

  3. David Phillips MBE says:

    Daffy/Meni

    First I do hope you are both well.

    Thanks so much for your update and the clear way you’ve outlined Nissia’s current policy in relation to the Coronavirus outbreak. At this stage it’s impossible to tell whether we shall be able to travel to Halki at the beginning of July to enjoy our two weeks at Perla. As you know the UK is currently in lock-down mode and the next six weeks or so will it seems be crucial. So whether our EasyJet flight will still be in service and what further actions the Greek and UK governments will take are unknowns at this stage. As I am in the over-70 age group I shall obviously have to err on the side of caution. But above all we would certainly like to retain our slot for next year and if necessary and agreeable to you to transfer the deposit we’ve already paid to 2021. But that’s for the future. Let’s see what transpires.

    In the meantime stay safe and kindest regards from Lin and my self.

    David

    David

  4. Isabel Wright says:

    Dear Daffy/Meni,
    We trust that you are keeping safe during these worrying times. Hopefully this will be all over sooner rather than later and we can resume our normal lives, and get to visit your lovely Islands again.
    Your cancellation policy is very fair, and reflects the care that your company take for your customers. Thank you.
    We are booked to visit Halki and Tilos in July, but obviously there is still much uncertainty about where we will be by then. In the event that we are no longer able to travel, we would like to book the same property for exactly the same time and dates in 2021. We have already paid our deposits, in the event of not coming this year we are more than happy to pay the final balance as though we were, to help out with your cashflow. Is it possible for you to pencil in that request for now, and we will be in touch again when things become clearer?
    Stay safe everyone.
    Regards,
    Isabel & Wayne Wright

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